Returns, Repairs & Exchanges

Free Shipping on Orders Over $99 Earth Is Now Our Only Shareholder

Free Shipping on Orders Over $99

Orders are shipped within 1-2 business days and arrive within 3-10 business days. Need it sooner? Concerned about the environmental impact? Flexible shipping options are available.

More Details

Earth Is Now Our Only Shareholder

If we have any hope of a thriving planet—much less a business—it is going to take all of us doing what we can with the resources we have. This is what we can do.

Read Yvon’s Letter

Exchanges, Returns and Repairs

At Patagonia, our business is building the best product. If something isn't working for you, we want to help. Choose an option below to get started.

Exchanges

Wrong size or color? Want a different item instead? Start your exchange here and get free shipping both ways.

Returns

Don't want a purchase after all? Start your return here or bring it in to a Patagonia-owned store.

I do not have my order number

Repairs

Got something that needs fixing? Please clean your item and start the mail-in process here or bring it into a Patagonia-owned store. Dirty products will be returned.

Start a repair

More for Your Gear

ŷ��Ա�� stand behind everything we make, but sometimes you want to take matters into your own hands. Check out our DIY repair and care guides, or stop by to trade in your gear for credit you can put toward something new (or new to you).

DIY Repair & Care Guides

One of the most responsible things you can do as a consumer is to keep your stuff in play for as long as possible. Our do-it-yourself repair and care tutorials show you how.

Product Care & Repair

Ironclad Guarantee

ŷ��Ա�� back everything we make with our Ironclad Guarantee. If your item isn't working for you, send it in for a return or repair, hassle free, anytime.

Ironclad Guarantee

Worn ŷ��Ա��ar

Bring us your quality, used Patagonia gear and we'll give you credit that can be used in Patagonia retail stores, or on Wornŷ��Ա��ar.com and Patagonia.com.